Technical Support Q&A

Question 1

Does this charger come with a USA power plug ? View answer

Asked 2 ´years ago | Victron Blue Smart Chargers > Victron Energy BPC121531104 Blue Smart IP 65 Waterproof Battery Charger 12/15 (1) with Bluetooth

Question 2

When you use this inverter with the bluetooth dongle, does it appear in the Victron Direct list of Victron Smart devices? I have BMV712 Smart and and MPPT Smart already. View answer

Asked 2 ´years ago | Victron Energy PIN121800500 Phoenix Inverter 12/800 120V VE.Direct NEMA 5-15R

Question 3

I'm interested in the VE Phoenix 12/800 inverter. Can't see, where is the 120v outlet located? Thanks. View answer

Asked 2 ´years ago | Victron Energy PIN121800500 Phoenix Inverter 12/800 120V VE.Direct NEMA 5-15R

Question 4

I plan to use 2/0 wire on a very short run (2 to 3 feet). Is it ok to wire directly to my batteries, or should I put a circuit breaker with a switch? If so which surface mounted breaker? View answer

Asked 2 ´years ago | Victron Energy PIN121800500 Phoenix Inverter 12/800 120V VE.Direct NEMA 5-15R

Question 5

I have a 95 Prevost marathon motorhome I'm upgrading. The Quattro 24/8000 would be perfect specs for my application however I'm wondering if I can use the euro 230 model and an auto transformer to get the 3 wire 240 I need for cooktop? View answer

Asked 2 ´years ago | 24 Volt Quattro 230 VAC > Victron Quattro 24/8000/200-100/100 230V VE.Bus

Question 6

Is there a simple remote panel with LED's available for the Victron Quattro? View answer

Asked 2 ´years ago | 12 Volt Quattro 230 VAC > Victron Energy QUA123020010 Quattro 12/3000/120-50/50 230V VE.Bus special order 230 Volt

Question 7

Hi, I really like this kit, question I had is how come this setup doesn't have an idler pulley tensioner? View answer

Asked 2 ´years ago | Balmar 48-USP-M-B Pulley Kit for Universal M35

Question 8

Can I use this kit on Yanmar 4JH57 engine? Do I need to buy anything else to replace my factory installed alternator? View answer

Asked 2 ´years ago | Yanmar Common Rail, Yanmar 3YM, and other Specialty XT Alternators > Balmar XT-DF-170-K6-3YM-KIT alternator kit with Max Charge regulator

Question 9

Does this Balmar 48-USP-M-B Pulley Kit use J10 pulleys? I have seen some that are k6 View answer

Asked 2 ´years ago | Balmar 48-USP-M-B Pulley Kit for Universal M35

Question 10

Does this remote panel work with the Victron multi plus 3000 inverter? View answer

Asked 2 ´years ago | Skylla IP65 Chargers > Victron Energy REC000300010R Skylla-i Control GX Remote Panel

Question 11

I am interested in this product, but I am confused about the mega fuses and there large amp sizes. My inverter/charger uses a 200amp fuse but all others use a much smaller fuse. Not sure how this works? View answer

Asked 2 ´years ago | Victron Energy LYN060102000 Lynx Distributor (M8)

Question 12

Will standard ANL fuses fit in the Lynx distributer 1000 DC? Thanks! View answer

Asked 2 ´years ago | Victron Energy LYN060102000 Lynx Distributor (M8)

Question 13

Hi there just got a question about the consumption wattage this unit drain, how much is? View answer

Asked 2 ´years ago | Transformers > Victron Energy ITR000100101 Autotransformer 120/240V-100A

Question 14

The specs indicate a neutral current limit of 28A continuous, 32A peak... am I correct in thinking that those ratings define the maximum imbalance the autotransformer is capable of balancing (which equates to 3.3 to 3.8va)? View answer

Asked 2 ´years ago | Transformers > Victron Energy ITR000100101 Autotransformer 120/240V-100A

Question 15

I have Beneteau 37 2012 Ex moorings boat. Do I need to buy this 15-TSS when I upgrade to 170A Alternator XT-DF-170-J10 View answer

Asked 2 ´years ago | Accessories > Balmar 15-TSS Tach Signal Stabilizer

Question 16

How do I know if I need this 15-TSS for my new alternator installation? I am replacing the Hitachi LR180-03C on my Yanmar 3JH4E View answer

Asked 2 ´years ago | Accessories > Balmar 15-TSS Tach Signal Stabilizer

Question 17

Does the Victron Orion 12/24-20 convert 12V to 24V? View answer

Asked 2 ´years ago | Step-Up DC-DC Converters > Victron Energy ORI122420020 Orion 12/24-20 Step-Up DC/DC Voltage Converter

Question 18

Can this be used to charge a 24 v lithium battery in an RV with a 12 v smart alternator? View answer

Asked 2 ´years ago | Step-Up DC-DC Converters > Victron Energy ORI122420020 Orion 12/24-20 Step-Up DC/DC Voltage Converter

Question 19

What's the difference between the LB-2 and the LBJ-2? View answer

Asked 2 ´years ago | BEP 779-LB-2 LINKBAR 42.5mm

Question 20

If the max alternator output is around 65-70- amps which isolator rating would be recommended, the 100 or the 200? A tech advised me to double the output for the isolator. Is this correct? View answer

Asked 2 ´years ago | FET Battery Isolators > Victron ARG200301020 Argofet 200 Amp Diode Battery Isolator for three batteries

Question 21

Exactly how big are the holes in the BEP 779-LB-2 Linkbars ? Same question for the LB-1, LBJ-2, the LBJ-3 and the LBJ-4 Linkbars. Thanks in advance. DC View answer

Asked 2 ´years ago | BEP 779-LB-2 LINKBAR 42.5mm

Question 22

What size are the terminal posts of the Argofet 200 Amp Diode Battery Isolator? View answer

Asked 2 ´years ago | FET Battery Isolators > Victron ARG200301020 Argofet 200 Amp Diode Battery Isolator for three batteries

Question 23

Re your FET battery isolator: I can see the ground terminal but can not tell what type of connection it is, can you advise? Also, do you carry a two battery version at 200 A. View answer

Asked 2 ´years ago | FET Battery Isolators > Victron ARG200301020 Argofet 200 Amp Diode Battery Isolator for three batteries

Question 24

i�m putting a second balmar 210 Amp alternator to a yanmar engine. On argofet 200-3 the 200 amp is input limit? may i pit output 3 and 2 in parallel? View answer

Asked 2 ´years ago | FET Battery Isolators > Victron ARG200301020 Argofet 200 Amp Diode Battery Isolator for three batteries

Question 25

Can I parallel 2 Orion DC DC Chargerts to more rapidly charge the house bank from the start battery? View answer

Asked 2 ´years ago | Smart DC Chargers > Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Question 26

Can you tell me the part number or length for a spare serpentine belt for the 48-YSP-3JH-E? View answer

Asked 2 ´years ago | Pulley Kits > Spare Serpentine Belt

Question 27

In a marine installation is there a requirement to use a U/L certified Multiplus? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 28

I have a 50 amp 120v connection to shore power. I am trying to find an isolation transformer that is appropriate. Will this work? View answer

Asked 2 ´years ago | Transformers > Victron Energy ITR040362041 Isolation Transformer 3600W 115/230V 32/16A

Question 29

How many belts in this package, Picture shows 2? View answer

Asked 2 ´years ago | Pulley Kits > Spare Serpentine Belt

Question 30

What cable would I need to connect a Cerbo GX to this inverter/charger? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 31

What's the output amp rating for the 120V output of the Victron Energy PMP123021102? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 32

Can this unit communicate with my Victron Cerbo? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 33

Do you guys send these out pre-programmed or do I need to do the VE config programing? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 34

Does the Victron Energy PMP123021102 Inverter charger produce a pure sine wave? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 35

What is the operating temperature range? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 36

How does this work with solar? Will I need a separate solar controller in order to be able to charge via solar? Thanks! View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 37

Will this work on a travel trailer with a 50 amp service? I'm not powering everything but I want to make sure the built-in transfer switch works for my application before I order. Thank you in advance. View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 38

Does this inverter have the grounding solenoid for mobile applications? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 39

How do I take the 2.7" pulley off the Balmar 6 series? Do I need a gear puller or is there a key on the shaft? View answer

Asked 2 ´years ago | Balmar Pulleys > Balmar Pulleys not listed elsewhere

Question 40

Can we obtain a manual for this unit? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 41

Is there a 30 amp version of this? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 42

Can this be used to charge a 24 v lithium battery in an RV with a 12 v smart alternator? View answer

Asked 2 ´years ago | Step-Up DC-DC Converters > Victron Energy ORI122420020 Orion 12/24-20 Step-Up DC/DC Voltage Converter

Question 43

How many battery banks can the PMP 123021102 charge? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 44

Does this have a built in charge controller? If not could you recommend one that you sell? View answer

Asked 2 ´years ago | Inverter chargers > Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Question 45

What cable do I need to to connect the Mk3 USB interface to a MultiPlus? View answer

Asked 2 ´years ago | Inverter & Charger Accessories > Victron Energy ASS030140000 MK3 USB Interface (VE.Bus to USB-A)

Question 46

Does this model have engine running detection so that it will shut off when the vehicle isn't running so that it doesn't kill the starting battery? View answer

Asked 2 ´years ago | Smart DC Chargers > Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Question 47

Looking to better understand why I would be interested in isolated vs non-isolated DC DC Charger View answer

Asked 2 ´years ago | Smart DC Chargers > Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Question 48

Can you tell me if I will need the SmartShunt as well as 12/12-30 DC TO DC charger? to know the status of the batteries? View answer

Asked 2 ´years ago | Smart DC Chargers > Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Question 49

Can this unit join my existing VE.Smart Network? View answer

Asked 2 ´years ago | Smart DC Chargers > Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Question 50

I am wanting to use the Victron smart mppt for my solar on my trailer and also want to charge from my tow vehicle. Am I able to charge from both at the same time? Will they "talk to each other? I have LIfpo batteries. View answer

Asked 2 ´years ago | Smart DC Chargers > Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Technical Support Q&A

Activity timeframe

Browse by Topic

Tools