Technical Support Q&A

Question 1

Re the victron multiplus 12/1200/50. Do the gst18 power cables or plugs come with unit? Do you sell them? Thanks

Asked 1 ´day ago | Technical Support

Answer:

The necessary plugs are included, you have to wire them up to your own cables.

Question 2

I need the packaged weight and dimensions of this kit to forward onto Panama. Thanks

Asked 11 ´months ago | Balmar 60-YP-24-70-K6 Alternator and regulator kit -24 Volt 70 Amp K6 Pulley

Answer:

The box is 14 x 12 x 12 inches and lists as 20 Lbs

Question 3

Can the Victron 100 amp diode isolator be used for my two alternator system?

Asked 10 ´months ago | Victron ARG100301020 Argofet 100 Amp Diode Battery Isolator for three batteries

Answer:

If you have two alternators then you need two isolators. They can both output to the same three batteries.

Question 4

Is the Balmar MC-624 Regulator 24V suitable for LiFePo4 batteries?

Asked 1 ´year ago | Balmar MC-624 Regulator 24 Volts (No wiring harness)

Answer:

Yes the Balmar MC-624 regulator is programmable and can be used with Lithium batteies.

Question 5

Can you tell me the part number or length for a spare serpentine belt for the 48-YSP-3JH-E?

Asked 11 ´months ago | Spare Serpentine Belt

Answer:

The 48-YSP-3JH-E kit used a 46" belt which should be marked J460

Question 6

I am considering purchasing one, but I have one question. Why are there two positive wires for both 24v and 12v?

Asked 11 ´months ago | Victron Energy Orion 24/12-40 DC-DC Converter with 40 Amp Output p/n ORI241240021

Answer:

The converter uses push on connectors and they do not support 40 amps so they doubled them up.

Question 7

The specs indicate a neutral current limit of 28A continuous, 32A peak... am I correct in thinking that those ratings define the maximum imbalance the autotransformer is capable of balancing (which equates to 3.3 to 3.8va)?

Asked 1 ´year ago | Victron Energy ITR000100101 Autotransformer 120/240V-100A

Answer:

Yes you are correct, that is the maximum amount of imbalance allowed.

Question 8

Can the Blue Sea 7717 remote battery switch be used on a 48 volt battery bank?

Asked 10 ´months ago | Blue Sea 7717 Remote Battery Switch with lock - 24 Volt

Answer:

No sorry, this switch is for 24 volt banks only, we don't have any remote switches for 48 volts.

Question 9

Can thie mini add a battery system be used with both a cranking battery and a deep cycle battery?

Asked 11 ´months ago | Blue Sea 7649 Mini Add-A-Battery System

Answer:

Yes it can as long as they are otherwise the same in chemistry

Question 10

Can this cable be used to interface with the victron Cerbo unit?

Asked 11 ´months ago | Victron ASS030530010 VE. Direct to Standard USB interface cable

Answer:

It is used to connect a VE Direct device (such as an MPPT) to the Cerbo.

Question 11

Can this unit join my existing VE.Smart Network?

Asked 1 ´year ago | Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Answer:

At the time of writing, December 2023, the Orion Smart DC DC Charger does not support wireless networking

Question 12

Can this be used to turn off a 24v battery system for my trolling motor?

Asked 11 ´months ago | Blue Sea 6006 Mini ON-OFF Battery Switch

Answer:

Yes this switch can be used for up to 48 volts DC

Question 13

Does the Victron Charger support 90-265vac or just 230vac input?

Asked 10 ´months ago | Victron Energy SDTG2400503 Skylla-TG 24/50(1+1) GL 120-240V Battery Charger

Answer:

This charger accepts 90-265 volts AC which can be between 45-65 Hz. Here is a link to the Datasheet.

Question 14

How long is the VE.Can to NMEA 2000 micro-C male cable?

Asked 1 ´year ago | Victron Energy ASS030520200 VE.Can to NMEA2000 Cable

Answer:

This Victron Energy ASS030520200 VE.Can to NMEA2000 Cable is approximately 1 meter long

Question 15

Is the Victron Orion-Tr charger capable of "boosting" voltage.

Asked 1 ´year ago | Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Answer:

Yes this charger can charge the destination battery to a higher voltage than the source battery.

Question 16

Does the DC voltmeter need a shunt for my sailboat setup?

Asked 10 ´months ago | Blue Sea 1733 Mini Digital DC Voltmeter with OLED display

Answer:

This is just a voltmeter and so doesn't require a shunt to operate.

Question 17

What are the dimensions of the Blue Sea 1733 DC Voltmeter?

Asked 10 ´months ago | Blue Sea 1733 Mini Digital DC Voltmeter with OLED display

Answer:

Here is a drawing:

Question 18

What is the warranty on this item?

Asked 1 ´year ago | Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Answer:

Victron offer a five year manufacturers warranty on this.

Question 19

Does this Blue Sea 5026 fuse block have a negative ground bus?

Asked 12 ´months ago | Blue Sea 5026 ST Blade Fuse Block with 12 Circuits

Answer:

Yes the Blue Sea 5026 fuseblock has a negative bus bar,

Question 20

What size are the terminal posts of the Argofet 200 Amp Diode Battery Isolator?

Asked 1 ´year ago | Victron ARG200301020 Argofet 200 Amp Diode Battery Isolator for three batteries

Answer:

The has 8 mm terminal posts, the nearest US equivalent is 5/16"

Question 21

I have a Yanmar 4JH5E - is the Balmar 48-YSP-4JH-F Pulley Kit the right one for my engine?

Asked 1 ´year ago | Balmar 48-YSP-4JH-F Pulley Kit for Yanmar 4JH, -E -TE -HTE -DTE

Answer:

The Balmar 48-YSP-4JH-F pulley kit is for use with the following Yanmar engines only:

4JH
4JH-E
4JH-TE
4JH-HTE
4JH-DTE

Question 22

Will this fit a 1988 yanmar 4JHE?

Asked 1 ´year ago | Balmar 48-YSP-4JH-F Pulley Kit for Yanmar 4JH, -E -TE -HTE -DTE

Answer:

Yes the 48-YSP-4JH-F will work for the following engines:

Yanmar 4JH
Yanmar 4JH-E
Yanmar 4JH-TE
Yanmar 4JH-HTE
Yanmar 4JH-DTE

Question 23

What gauge wire does the device have?

Asked 10 ´months ago | Victron Energy SBS050150200 Long Range Bluetooth Smart Battery Sense

Answer:

It appears to use 18 awg or similar

Question 24

Is the Blue Sea 1045 compatible with a 24-volt power supply?

Asked 10 ´months ago | Blue Sea 1045 Fast Charge 4.8 Amp Dual USB Charger

Answer:

Yes the Blue Sea 1045 can be used with a power supply of 9 -32 Volts DC

Question 25

Does the Victron Energy PMP122200102 MultiPlus 12/2000/80-50 have a trickle charge for start battery?

Asked 10 ´months ago | Victron Energy PMP122200102 MultiPlus 12/2000/80-50 120V VE.Bus (UL Listed)

Answer:

Yes it does. Its a pretty small output though, clocking it at just 1 amp.

Question 26

Will this breaker enclosure fit both A-series and C-series breakers, as with the DC Mains panels like the 8690?

Asked 10 ´months ago | Blue Sea 8087 DC Blank Panel 8 Positions

Answer:

This blank panel only accepts C Frame toggle circuit breakers.

Question 27

Does the 8367 Blue Sea AC Rotary Panel come with a back cover for protection?

Asked 10 ´months ago | Blue Sea 8367 AC Rotary Panel 120VAC/32A OFF + 2

Answer:

You could adapt Blue Sea 4026 Cover Panel Back 5-1/4 x 3-3/4 x 3 for this purpose.

Question 28

will this Balmar alternator temperature sensor work connected to a Victron Cerbo GX? If so, can one sensor feed both the Balmar regulator and Cerbo GX in parallel? It would be great to be able to monitor and log the alternator temperature in the Curb GX if this is compatible?

Asked 10 ´months ago | Balmar MC-TS-A Alternator Temperature Sensor

Answer:

We tried this and it worked. You might need to do a bit of calibration for maximum accuracy.

Question 29

Is the connection on this a 3/8 th

Asked 10 ´months ago | Balmar MC-TS-A Alternator Temperature Sensor

Answer:

The battery temp sensor has a 3/8" connector but the alternator sensor is smaller, Its terminal is 1/4"

Question 30

Is the 100 circuit breaker Blue Sea 7044 suitable for a 12 VDC system?

Asked 10 ´months ago | Blue Sea 7044 Panel Mount 187-Series DC circuit breaker 100 Amps

Answer:

Yes the max voltage is 48 volts DC and you certainly can use it for 12 volts.

Question 31

Can the Blue Sea 3131 Surface Mount Enclosure be used for AC Circuits

Asked 12 ´months ago | Blue Sea 3131 Surface Mount Enclosure for two Circuit Breakers

Answer:

Yes the Blue Sea 3131 Surface Mount Enclosure is suitable for both AC and DC Circuits

Question 32

Will this battery temp sensor work with Balmar MC 618 regulator?

Asked 1 ´year ago | Balmar MC-TS-B Battery Temperature Sensor

Answer:

Yes the Balmar MC-TS-B Battery Temperature Sensor works with the MC-618 regulator as well as with older Balmar models.

Question 33

Is the switch waterproof?

Asked 10 ´months ago | Blue Sea 9001e Battery Selector Switch 1-2-BOTH-OFF

Answer:

The switch has a rating of IP66 which is explained in our article IP ratings explained.

Question 34

What are the physical measurements of the blue sea 9001e switch?

Asked 10 ´months ago | Blue Sea 9001e Battery Selector Switch 1-2-BOTH-OFF

Answer:

Here is a drawing:

Question 35

I have a 60-100 SV alternator. What rebuild kit do I need?

Asked 12 ´months ago | Balmar 7060 Rebuild Kit for 6 Series 12 Volt Alternators

Answer:

For the 60-100-SV you need the Balmar 7060 Rebuild Kit for 6 Series 12 Volt Alternators

Question 36

Can we use 10 or 8 gauge wire for the Victron 75-15 MPPT solar charge controller?

Asked 10 ´months ago | Victron Energy SCC075015060 Smart Solar MPPT 75/15 Charge Controller with Bluetooth

Answer:

The MPPT 75/15 will accept a maximum of 10 awg wire

Question 37

Will I be able to fully control my multiplus inverter charger through my phone with this monitor?

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Answer:

No, the MultiPlus and the BMV 712 are completely separate.

Question 38

I have a Balmar 100 amp alternator on my Yanmar 4JH2E, I just want to double-check that the Balmar 48-YSP-4JH-E Pulley Kit is the right one for my engine.

Asked 10 ´months ago | Balmar 48-YSP-4JH-E Pulley Kit for Yanmar 4JH2-E -TE -HTE -DTE -UTE

Answer:

Yes the Balmar 48-YSP-4JH-E Pulley Kit is the right kit for the Yanmar 4JH2-E

Question 39

Does the smartshunt store the data so it can be displayed later once the bluetooth phone is connected?

Asked 10 ´months ago | Victron Energy SHU050150050 SmartShunt 500A/50mV (Standard version)

Answer:

Yes it does.

Question 40

Whats the difference between isolated and non isolated, and why would I choose one over the other?

Asked 10 ´months ago | Victron Energy ORI121222120 Orion-Tr Smart 12/12-18A Isolated DC-DC charger

Answer:

This question is addressed in my article Isolated vs Non-Isolated DC DC Charger?

Question 41

Does the Victron SKY012070100 charger meet ISO 8846 or equivalent EU standard for ignition protection?

Asked 1 ´year ago | Victron SKY012070100 Skylla-IP65 12/70(3) 120-240V Battery Charger

Answer:

No, the Victron SKY012070100 Skylla-IP65 12/70(3) 120-240V Battery Charger is not ignition protected.

Question 42

Is the Asus USB-N14 compatible with the Cerbo GX?

Asked 10 ´months ago | Victron Energy BPP900200300 CCGX Long Range WiFi Module (ASUS USB-N14)

Answer:

Yes you can use the Asus USB-N14 to increase the WiFi range of the Cerbo GX

Question 43

What is the warranty for this product?

Asked 12 ´months ago | Victron BAT512120610 Smart Lithium Iron Phosphate Battery 12.8V 200 Ahr

Answer:

Victron Smart Lithium Batteries come with a three year limited manufacturers warranty.

Question 44

What size are the terminals?

Asked 11 ´months ago | Victron Energy ORI303100000 Orion 100 Amp Programmable Buck Boost DC-DC Converter

Answer:

The Orion 100 Amp Programmable Buck Boost DC-DC Converter uses M8 terminals.

Question 45

Cn the 3600 Isolation transformer take an input of 240V 50Hz and output 115V 60Hz ?

Asked 11 ´months ago | Victron Energy ITR050362041 Isolation Transformer 3600W with autodetect input voltage

Answer:

This transformer can change the voltage but not the frequency.

Question 46

Does this part work with the BlueSolar 100/30?

Asked 11 ´months ago | Victron Energy ASS030550320 VE.Direct non-inverting remote on-off cable

Answer:

Yes it does

Question 47

What are the dimensions and hole positions of the blue sea 30 amp breaker?

Asked 9 ´months ago | Blue Sea 7238 Double Pole Circuit Breaker 30 Amps White

Answer:

Here are some drawings:

And a cutout template

Question 48

Do you have a serpentine kit for a Universal M35B. It's on a Catalina 34 MKII.

Asked 11 ´months ago | Balmar 48-USP-M25 Pulley Kit for Universal M25, M-A

Answer:

The kit for the Universal 35B is the Balmar 48-USP-M35B Pulley Kit for Universal M35B, M25XPB, M40B

Question 49

Are there any user programmable alarms?

Asked 11 ´months ago | Balmar SG200 battery monitor kit

Answer:

There are some pre-configured alarms but nothing that is user programmable.

Question 50

Does the Victron Energy PMP123021102 Inverter charger produce a pure sine wave?

Asked 1 ´year ago | Victron Energy PMP123021102 Multi Plus 12/3000/120-50 120V VE Bus Inverter/Charger

Answer:

Yes, in fact all the Victron inverters and inverter chargers are pure sine wave output.

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