Technical Support Q&A

Question 1

Can the Blue Sea 3116 SMS Panel be used to set up an independent shore power system with 30 amp shore power and distribution breakers for two heaters? View answer

Asked 1 ´year ago | Blue Sea 3116 ELCI Main Surface Mount Panel 30 Amp 120 VAC

Question 2

What's the maximum depth of discharge recommended for the Victron Energy Smart Lithium Battery? View answer

Asked 1 ´year ago | Victron BAT512120610 Smart Lithium Iron Phosphate Battery 12.8V 200 Ahr

Question 3

Is it OK and to parallel this 200 amp hour battery with three 160 ah Victron smart lithium batteries? View answer

Asked 1 ´year ago | Victron BAT512120610 Smart Lithium Iron Phosphate Battery 12.8V 200 Ahr

Question 4

If a battery gets a bad cell, can that cell be replaced? Also who does the replacement? How many service centers are available for this in the US? View answer

Asked 1 ´year ago | Victron BAT512120610 Smart Lithium Iron Phosphate Battery 12.8V 200 Ahr

Question 5

What is the length of the internal wiring in the Blue Sea 3116 ELCI Main 30 Amp Panel? View answer

Asked 1 ´year ago | Blue Sea 3116 ELCI Main Surface Mount Panel 30 Amp 120 VAC

Question 6

Is the Temp Sensor for the BMV-702 compatible with the Phoenix 24/25 as spec sheet does not indicate whether or not compatible with this charger and only mentions other chargers? View answer

Asked 1 ´year ago | Victron Energy ASS000100000 Temperature Sensor for BMV 702/712 and Smart Shunt

Question 7

When using a cable to program this device what to all the letters mean? View answer

Asked 1 ´year ago | Victron Energy BPR122022000 Smart BatteryProtect with Bluetooth 12/24V -220A

Question 8

Is it possible to control this Victron BatteryProtect's output via the mobile app? View answer

Asked 1 ´year ago | Victron Energy BPR122022000 Smart BatteryProtect with Bluetooth 12/24V -220A

Question 9

Will this Smart BatteryProtect work with a 24 V battery bank without any other Victron equipment? View answer

Asked 1 ´year ago | Victron Energy BPR122022000 Smart BatteryProtect with Bluetooth 12/24V -220A

Question 10

Can you give us a comparison of the SG200 and the Victron BMV 712? View answer

Asked 1 ´year ago | Balmar SG200 battery monitor kit

Question 11

Would you be able to provide me 3D model of p/n: ORI241221226 or provide its data sheet which specifies mounting holes locations View answer

Asked 1 ´year ago | Victron Energy ORI241221226 Orion IP67 DC-DC Converter 24/12-100A

Question 12

Is this DIY install? I have residential and some boat wiring experience. View answer

Asked 1 ´year ago | Blue Sea 3116 ELCI Main Surface Mount Panel 30 Amp 120 VAC

Question 13

Is there a preference between isolated or non isolated for the Orion Tr 12-12-30 DC to DC converter ? View answer

Asked 1 ´year ago | Victron Energy ORI481240110 Orion-Tr 48/12-30A Isolated DC-DC converter

Question 14

My boat has two typical 30-amp shore power inlet receptacle. How do I add ELCI protection in this case? View answer

Asked 1 ´year ago | Blue Sea 3116 ELCI Main Surface Mount Panel 30 Amp 120 VAC

Question 15

Could I install this in a bass boat with a 36v trolling motor system, to keep my 12v cranking battery charged. I have 3 12v lithiums for my 36v trolling motor. Sometimes I need the added power for my cranking system. View answer

Asked 1 ´year ago | Victron Energy ORI481240110 Orion-Tr 48/12-30A Isolated DC-DC converter

Question 16

Can I use the Orion-Tr 48-12-30 to charge a 12v battery from a 48 v battery. View answer

Asked 1 ´year ago | Victron Energy ORI481240110 Orion-Tr 48/12-30A Isolated DC-DC converter

Question 17

I will be setting up a 48V Lithium powered van conversion. Can I use this Orion 48/12-30 DC DC Converter to bring the voltage down to 12V to power my 12V appliances? View answer

Asked 1 ´year ago | Victron Energy ORI481240110 Orion-Tr 48/12-30A Isolated DC-DC converter

Question 18

Does the Blue Sea 3116 ELCI main breaker surface mount box have a two-pole main breaker? View answer

Asked 1 ´year ago | Blue Sea 3116 ELCI Main Surface Mount Panel 30 Amp 120 VAC

Question 19

Will this work with a multiplus compact 2000w? View answer

Asked 1 ´year ago | Victron Phoenix Inverter Control for VE Direct Inverters

Question 20

Concerning output, does it output 70a regardless of load or is it a linear output to the loads being drawn / switched on-off? View answer

Asked 1 ´year ago | Victron Energy ORI241270020 Orion 24/12-70A DC-DC converter

Question 21

Does the Orion 24/12-70 need an external fuse or does it have an internal one? View answer

Asked 1 ´year ago | Victron Energy ORI241270020 Orion 24/12-70A DC-DC converter

Question 22

How do use the Victron Energy ORI241270020 Orion 24/12-70A DC-DC converter to charge a 100 amp lithium battery using a truck alternator? View answer

Asked 1 ´year ago | Victron Energy ORI241270020 Orion 24/12-70A DC-DC converter

Question 23

Will this Victron Phoenix Inverter Control for VE Direct Inverters work with the Victron MultiPlus? View answer

Asked 1 ´year ago | Victron Phoenix Inverter Control for VE Direct Inverters

Question 24

I have bought a Balmar pulley kit 48-YSP-3JH-A to my Yanmar with a Hitachi alternator. Now the small pulley on the alternator touch the alternator house and don't move freely. How can I solve this, is the 48-AM-97 the solution? Best regards Johan Carlstedt View answer

Asked 1 ´year ago | Balmar 48-AM-97 J10 Pulley for Hitachi alternators

Question 25

Is this a 6 groove belt? Looking for a 6 groove 49" belt View answer

Asked 1 ´year ago | Spare Serpentine Belt

Question 26

Can the MultiPlus-II 12/3000/120-50 2x120V Inverter/Charger be mounted horizontally? View answer

Asked 1 ´year ago | Victron PMP122305100 MultiPlus-II 12/3000/120-50 2x120V Inverter/Charger

Question 27

What fuse size is advised for a Balmar APM-12? View answer

Asked 8 ´months ago | Technical Support

Question 28

If I purchase this 12/3000/120-50 2x120V MultiPlus-II is my existing converter/ charger no longer needed? View answer

Asked 1 ´year ago | Victron PMP122305100 MultiPlus-II 12/3000/120-50 2x120V Inverter/Charger

Question 29

Need to get a hub so I can add multiple BMV's. Do I need a USB 2.0 or USB 3.0 hub? View answer

Asked 1 ´year ago | Victron ASS030530010 VE. Direct to Standard USB interface cable

Question 30

What does the Balmar MC-614 do if the alternator temp exceeds the alternator temperature threshold AL1 View answer

Asked 9 ´months ago | Technical Support

Question 31

Can this MultiPlus unit be installed on its side or lying down on its back? View answer

Asked 1 ´year ago | Victron PMP122305100 MultiPlus-II 12/3000/120-50 2x120V Inverter/Charger

Question 32

Is the Victron Phoenix 24/3000/120 compatible with Victron 24v lithium batteries? View answer

Asked 10 ´months ago | Technical Support

Question 33

Does the Balmar APM-12 need replacement after absorbing a voltage spike? View answer

Asked 11 ´months ago | Balmar APM-12 Alternator Protection Module for 12 volt systems

Question 34

Does this 2x120 invert both AC outputs? View answer

Asked 1 ´year ago | Victron PMP122305100 MultiPlus-II 12/3000/120-50 2x120V Inverter/Charger

Question 35

Do you have these belts in stock? View answer

Asked 1 ´year ago | Spare Serpentine Belt

Question 36

How many belts in this package, Picture shows 2? View answer

Asked 1 ´year ago | Spare Serpentine Belt

Question 37

Do they make a temperature sensor for the Victron BMV 712? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 38

I have 2 6v batteries series wired on my RV. Can I mount the shunt inside the battery box next to the negative terminal or does it need some additional protection? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 39

Does a Victron BMV 712 monitor come with a shunt or do I have to order it separately? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 40

If I have: BMV-712 MultiPlus Compact 12/2000/80 Digital Multi Control (or GX) Can I set charging parameters on the MultiPlus with my iPhone? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 41

What are the significant differences between Balmar SG200 and Victron BMV712? i.e. why should I chose one over the other? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 42

Will the BMV-712 work on a 48vdc solar system? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 43

If I have three of these hooked up to a 702 and two MPPT75/15 controllers, can one tablet (iOS or Android) monitor all three at the same time? And display all three too? View answer

Asked 1 ´year ago | Victron VE.Direct Bluetooth Smart dongle

Question 44

Is the Victron BMV 712 compatible with a 4x120ah Lifepo4 battery bank with built in BMS? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 45

What wires and other accessories do I need for my Victron Energy PMP122200102 MultiPlus 12/2000/80-50 120V View answer

Asked 11 ´months ago | Technical Support

Question 46

I only have a 10ft cable fo my 712 smart monitor. I would like to buy a longer cable? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 47

Can the BMV 712 read from multiple shunts? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 48

How can I fix my Victron BMV 712's inaccurate amp hour readings? View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 49

How does this hook up? Is there a schematic or block diagram View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

Question 50

When installing BMV 712 with a house bank and a start battery what would be the best method to monitor both batteries? I currently am only monitoring the house bank with a temp sensor installed. View answer

Asked 1 ´year ago | Victron Energy BAM030712000 BMV 712 Smart Battery Monitor with Bluetooth

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