Technical Support Q&A

Question 1

Is the VE Direct to usb available in 10 meter? View answer

Asked 11 ´months ago | Victron ASS030530010 VE. Direct to Standard USB interface cable

Question 2

Is the Smart Solar MPPT 150/35 Charge Controller certified for marine use? (will it pass a survey if mounted in engine compartment of boat?) View answer

Asked 12 ´months ago | Victron Energy SCC115035210 Smart Solar MPPT 150/35 Charge Controller with Bluetooth

Question 3

Will this Cyrix-Li-ct 12/24V-120A intelligent Li-ion battery combiner over-stress a sprinter alternator when used with a Victron LI 200Ah battery? View answer

Asked 12 ´months ago | Victron Energy CYR010120412 Cyrix-Li-ct 12/24V-120A intelligent Li-ion battery combiner

Question 4

Can I parallel 2 Orion DC DC Chargerts to more rapidly charge the house bank from the start battery? View answer

Asked 11 ´months ago | Victron Energy ORI121236140 Orion-Tr Smart 12/12-30A Non-Isolated DC-DC charger

Question 5

Can I use this cable to connect a Cerbo GX TO my NMEA 2000 backbone? View answer

Asked 1 ´year ago | Victron Energy ASS030520200 VE.Can to NMEA2000 Cable

Question 6

Does this device offer all of the programming functionality of the MK3 to USB cable when used with a Quattro unit? View answer

Asked 12 ´months ago | Victron Energy ASS030537010 VE.BUS Bluetooth Smart dongle

Question 7

Does a surface mount enclosure exist for the 240V selector switch, Blue Sea 9019? View answer

Asked 9 ´months ago | Blue Sea 9019 AC Selector Switch, 240V 63A OFF +2

Question 8

Is there a version of this product that will accept two double pole breakers? I have two 30a shore power inlets and would prefer to use only one box. View answer

Asked 11 ´months ago | Blue Sea 3131 Surface Mount Enclosure for two Circuit Breakers

Question 9

If I purchase the Cerbo GX and Touch 50, is there any need to purchase the Digital Multi Control GX remote panel as well? View answer

Asked 1 ´year ago | Cerbo GX

Question 10

Can the power cable for the Victron Touch 70 GX be extended? View answer

Asked 1 ´year ago | Victron Energy BPP900455070 GX Touch 70 Standard Mount

Question 11

How do you connect to the Victron Cerbo GX if you don't have the Touch 50 or Touch 70 screen? View answer

Asked 1 ´year ago | Cerbo GX

Question 12

I assume that this is a meter that will read away from the dock,as some others req, shore power to function ? View answer

Asked 11 ´months ago | Blue Sea 1830 M2 Digital DC State of Charge Meter with OLED display

Question 13

Is this SHU00050100 a smart shunt with Bluetooth capabilities View answer

Asked 10 ´months ago | Victron Energy SHU500050100 Shunt 500A/50mV

Question 14

Looking to charge a 24 v system from an vehicle alternator. Is this what I need? View answer

Asked 11 ´months ago | Victron Energy ORI122424110 Orion-Tr 12/24-10A Isolated DC-DC converter

Question 15

What else is needed other than what comes with the SG2-0300 to be able to program the MC-618 voltage regulator via Bluetooth? View answer

Asked 11 ´months ago | Balmar SG2-0300 Bluetooth Gateway for SG200

Question 16

Could I install this in a bass boat with a 36v trolling motor system, to keep my 12v cranking battery charged. I have 3 12v lithiums for my 36v trolling motor. Sometimes I need the added power for my cranking system. View answer

Asked 11 ´months ago | Victron Energy ORI481240110 Orion-Tr 48/12-30A Isolated DC-DC converter

Question 17

Can I use the Orion-Tr 48-12-30 to charge a 12v battery from a 48 v battery. View answer

Asked 11 ´months ago | Victron Energy ORI481240110 Orion-Tr 48/12-30A Isolated DC-DC converter

Question 18

I will be setting up a 48V Lithium powered van conversion. Can I use this Orion 48/12-30 DC DC Converter to bring the voltage down to 12V to power my 12V appliances? View answer

Asked 11 ´months ago | Victron Energy ORI481240110 Orion-Tr 48/12-30A Isolated DC-DC converter

Question 19

Will this work with a multiplus compact 2000w? View answer

Asked 11 ´months ago | Victron Phoenix Inverter Control for VE Direct Inverters

Question 20

Will this Victron Phoenix Inverter Control for VE Direct Inverters work with the Victron MultiPlus? View answer

Asked 11 ´months ago | Victron Phoenix Inverter Control for VE Direct Inverters

Question 21

What is the difference between the Digital Multi Control GX and the Multi Control for Multi-Plus and Quattro remote control? View answer

Asked 11 ´months ago | Victron Energy REC020005010 Multi Control for Multi-Plus and Quattro

Question 22

What should the current limit setting of the Multi Control for Multi-Plus and Quattro be set to for a set of six 12 volt flooded T-105's View answer

Asked 11 ´months ago | Victron Energy REC020005010 Multi Control for Multi-Plus and Quattro

Question 23

Is the ARS-5 regulator's max field current limited? Can it handle a large alternator? View answer

Asked 11 ´months ago | Balmar ARS-5 Regulator 12 Volts (No wiring harness)

Question 24

Can't the ARS-5 be programmed for LFP too, using Program Advanced Mode? It just does not have preset values for LFP. View answer

Asked 11 ´months ago | Balmar ARS-5 Regulator 12 Volts (No wiring harness)

Question 25

Is there a preference between isolated or non isolated for the Orion Tr 12-12-30 DC to DC converter ? View answer

Asked 11 ´months ago | Victron Energy ORI481240110 Orion-Tr 48/12-30A Isolated DC-DC converter

Question 26

Is the Centaur Charger 12/40 safe to mount in the bilge of a 35' cabin cruiser? View answer

Asked 11 ´months ago | Victron Energy CCH012040000 Centaur 12/40 Battery Charger 12 Volt 40 Amp

Question 27

Can you use this Centaur 12/40 Battery Charger with two batteries? View answer

Asked 11 ´months ago | Victron Energy CCH012040000 Centaur 12/40 Battery Charger 12 Volt 40 Amp

Question 28

Is it possible to control this Victron BatteryProtect's output via the mobile app? View answer

Asked 11 ´months ago | Victron Energy BPR122022000 Smart BatteryProtect with Bluetooth 12/24V -220A

Question 29

Can you tell me what voltage the voltage regulator adjusts to? With us, it adjusts to 29.2 Volts. Thanks in advance View answer

Asked 11 ´months ago | Balmar MC-624-H Regulator 24 Volts

Question 30

Can I get the Blue Sea 8023 with different ampacity breakers instead of 15A? View answer

Asked 11 ´months ago | Blue Sea 8023 DC Circuit Breaker Panel 8 Position

Question 31

Do you sell a box that that this panel screws to that allows the entire panel to be surface mounted? View answer

Asked 11 ´months ago | Blue Sea 8023 DC Circuit Breaker Panel 8 Position

Question 32

Can the Blue Sea 9003e link with other Pro Installer equipment? View answer

Asked 11 ´months ago | Blue Sea 9003e ON-OFF Battery Switch

Question 33

Does the Victron Energy ORI241225020 Orion 24/12-25A DC-DC Converter have staged charge levels for maintaining a lead acid battery? I'd like to run it off my LiFePO4 bank to keep my starter battery topped off. View answer

Asked 11 ´months ago | Victron Energy ORI241225020 Orion 24/12-25A DC-DC Converter

Question 34

Is the Blue Sea 5026 fuse block product ignition protected? View answer

Asked 11 ´months ago | Blue Sea 5026 ST Blade Fuse Block with 12 Circuits

Question 35

Why is the Blue Sea 5026 fuse block not ignition protected but the 5046 fuse block is protected. View answer

Asked 11 ´months ago | Blue Sea 5026 ST Blade Fuse Block with 12 Circuits

Question 36

What is the power consumption of the GlobalLink 520? View answer

Asked 11 ´months ago | Victron Energy ASS030543020 GlobalLink 520

Question 37

Hi, Is there any reason the Lynx 1000 Power In can't be used in place of a standard bus bar? View answer

Asked 11 ´months ago | Victron Energy LYN020102000 Lynx Power In (M8)

Question 38

When using a cable to program this device what to all the letters mean? View answer

Asked 11 ´months ago | Victron Energy BPR122022000 Smart BatteryProtect with Bluetooth 12/24V -220A

Question 39

Where do the fuses attach in the Lynx Power In and what type of fuses? View answer

Asked 11 ´months ago | Victron Energy LYN020102000 Lynx Power In (M8)

Question 40

Can I use this SolidSwitch relay for my anchor light? View answer

Asked 11 ´months ago | Victron Energy BMS800200104 SolidSwitch 104

Question 41

I would like to enable the device with ignition switch and remote switch. What gauge wire is needed to run to the starter power supply? Does this also require an inline fuse? View answer

Asked 11 ´months ago | Victron Energy ORI122436140 Orion-Tr Smart 12/24-15A Non-Isolated DC-DC charger

Question 42

I heard that this 30 amp DC DC Charger gets super hot....would less amps be cooler, is there a fan that can be added? View answer

Asked 11 ´months ago | Victron Energy ORI122436140 Orion-Tr Smart 12/24-15A Non-Isolated DC-DC charger

Question 43

On the victron 12 to 24 DC charger, Why would I choose isolated or non isolated? View answer

Asked 11 ´months ago | Victron Energy ORI122436140 Orion-Tr Smart 12/24-15A Non-Isolated DC-DC charger

Question 44

I am using the MC-618 regulator on my Genset to control its 180 amp alternator. It is charging lithium batteries. Should I adjust the charge rate ? View answer

Asked 11 ´months ago | Balmar MC-618 Voltage Regulator 12 Volts (No Harness)

Question 45

Does the Balmar MC-618 Voltage Regulator use the same harness as mc614? View answer

Asked 11 ´months ago | Balmar MC-618 Voltage Regulator 12 Volts (No Harness)

Question 46

Is the MC-618 an upgrade to the MC-614? View answer

Asked 11 ´months ago | Balmar MC-618 Voltage Regulator 12 Volts (No Harness)

Question 47

I know this device is designed to protect the alternator will this also protect other electronic devices on the vehicle from the effects of "load dump"? i.e. electronic ignition systems View answer

Asked 11 ´months ago | Balmar APM-12 Alternator Protection Module for 12 volt systems

Question 48

Can this device absorb a high ampere surge? View answer

Asked 11 ´months ago | Balmar APM-12 Alternator Protection Module for 12 volt systems

Question 49

I'm installing a Balmar second alternator and it may be several weeks before my battery bank shows up! Will this protect the alternator until I hard wire the batteries into my sprinter battery bank?? THX View answer

Asked 11 ´months ago | Balmar APM-12 Alternator Protection Module for 12 volt systems

Question 50

Where is the APM-12 body mounted? How should it be attached? View answer

Asked 11 ´months ago | Balmar APM-12 Alternator Protection Module for 12 volt systems

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